Satisfied or refunded
If you were not completely satisfied with the items ordered, you have the option of exchanging them or obtaining a refund, during the 30 days following your purchase (date of the invoice).
For all products
Exchanges and refunds will be taken into account for items not used and returned in their original packaging.
Consequently, any used, washed, torn, stained article, without commercial labels, cannot be taken back or exchanged.
For this, we offer:
By post ( at your expense)
You can return the product (s) ordered within 30 days from the date of receipt, by sending them to us by post
1 / Go to “My account”, “My orders”, ” Make a return”
2 / Enter the reason and send request
3 / Send your package by La Poste to the following address:
Dodili – Warehouse
150 rue des Coulerins – 74580 Viry – Haute Savoi
4 / Upon receipt of your items, we will refund directly to your bank account.